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Dollar Bank: Branch Operations Supervisor, Forest Hills

Dollar Bank

This is a Full-time position in Pittsburgh, PA posted March 25, 2021.

Job DescriptionDollar Bank is community-oriented and customer-focused in everything we do.

We embrace the importance of contributing to our local neighborhoods to help them grow and thrive.

You would be a perfect fit for our team if creating an amazing customer experience is your passion!As a Branch Operations Supervisor, you will lead a team whose primary focus is to provide exceptional customer service.

You will assist customers with banking transactions and supervise all activities behind the teller line to ensure they are completed accurately and efficiently.

You will be responsible for ongoing training regarding teller functions (transactions, balancing, referrals, etc.) and communicating changes in operational/compliance policies.

You will offer constructive feedback and positive reinforcement at regular team meetings and through monthly coaching sessions.Qualifications:* High School Diploma or GED is required.* One year customer service experience in a cash handling environment is required.* Leadership or supervisory experience is required.* Must have excellent written and verbal communication skills to include professional grammar and demeanor.* Ability to travel as needed to training.