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NationalLink Receptionist

ServiceLink, a Black Knight Company

This is a Full-time position in Pittsburgh, PA posted March 11, 2021.

JOB SUMMARYThe receptionist is responsible for answering and directing incoming telephone calls, greeting visitors, maintaining visitor logs and other established security procedures. In addition, the incumbent will support the business with general administrative, clerical and customer service needs.ESSENTIAL DUTIES AND RESPONSIBILITIES* Answer and direct incoming phone calls* Take and relay messages* Greet visitors and maintain visitor logs to ensure proper security procedures are followed* General administrative, clerical and customer service support* Receive and sort mail and deliveries* Maintain conference room schedules* Keep reception area tidy and maintained* Contribute to the team effort by supporting other departments as necessary* All other duties as assignedMINIMUM QUALIFICATIONS* High school diploma, general education degree or equivalent* Keyboard skills approximating 40 wpm with 95% accuracy* Some Receptionist or Customer Service skills preferred* Knowledge of administrative and clerical procedures* Knowledge of customer service principles and practices* Proficiency in the Microsoft software products, Excel, Word and Outlook* Excellent communication, organizational, planning and customer relations skills* Problem-solving skills and problem analysis* The ability to multitask in a fast paced environment* Skills to be detail oriented to maintain our quality standards* Professional personal presentation* A strong work ethic, including reliability and punctuality