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Program Support Clerk(OA)

Department of Veterans Affairs

This is a Full-time position in Pittsburgh, PA posted March 4, 2021.

* VideosVideos* DutiesHelpDutiesSummaryThe Program Support Clerk (OA) is located within the Facilities Management Services (FMS). This is located in the Pittsburgh VA Medical Center, Pittsburgh PA. The incumbent provides clerical support and technical assistance for all divisions of the Facilities Management.Learn more about this agencyResponsibilitiesDuties of the position include but are not limited to:* Maintain “tickler file” for recurring reports.* Provide general administrative support to various sections within FMS as assigned.* Tracks and communicates status of training across FMS.* Collects data and prepare reports.* Supports the Work Order hotline answering designated phone lines, logging in the nature of the problem or issue in a tracking spreadsheet, and dispatching the call to the appropriate staff within FMS.Work Schedule: Monday – Friday 7:00 am – 3:30 pmPosition Description Title/PD#: Program Support Clerk(OA)/PD05020ACompressed/Flexible: NoTelework: NoVirtual: This is not a virtual position.Relocation/Recruitment Incentives: NoFinancial Disclosure Report: Not required* This is a Bargaining Unit PositionPhysical Requirements: Work is mostly completed in a sedentary position. It does entail stopping, bending, and reaching. There is some walking around the medical center.Travel RequiredNot requiredSupervisory statusNoPromotion Potential5* Job family (Series)0303 Miscellaneous Clerk And AssistantSimilar jobs* Administrative Clerks* Clerks, Administrative* Clerks, File* File Clerks* RequirementsHelpRequirementsConditions of Employment* You must be a U.S. citizen to apply for this job* Subject to a background/suitability investigation* Designated and/or random drug testing may be required* May serve a probationary period* Selective Service Registration is required for males born after 12/31/1959* A complete application package; Resume, Transcripts, etc.* Selected applicants will be required to complete an online onboarding processQualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement.GS-05 grade level: One year of specialized experience (equivalent to the GS-04 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA’s) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: 1) Screen, log and route callers to appropriate extensions. 2) Collects data, prepare reports, summarize & consolidate data/files. 3) Coordinate and schedule meetings and conference rooms. 4) Receive and enter work orders.5) Provide program assistance and password assistance for designated electronic systems.OREducation: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four years above high school. (Must be provided in your application)ORCombination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond .Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.EducationNote: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.