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System Support Analyst

Frank Calandra Inc

This is a Full-time position in Pittsburgh, PA posted May 3, 2021.

Frank Calandra Inc. is looking for an Information Technology support professional to assist with day-to-day IT support requests and the design, monitoring, administering, and implementation of our cyber security systems and policies. The successful candidate will work in a professional office environment out of our corporate headquarters, Pittsburgh, PA.

Key Responsibilities

  • Provide end-user support to a global user base on a timely basis and in accordance with department standards
  • Assist with day-to-day desktop and mobile support.
  • Assist with day-to-day security best practices.
  • Monitor and triage daily security alerts.
  • Assist with the development and maintenance of the corporate cyber security program.
  • Promote staff awareness and provide training about cyber security threats.
  • Carry out security testing of IT Applications and Network Infrastructure using a mix of automated commercial tools and manual processes.
  • Assist with the design and implementation of new security solutions to help drive meaningful changes to the overall company security strategies.
  • Maintain awareness of emerging cyber security threats and industry trends.

Qualifications

  • A minimum of a bachelor’s degree in a technical or related field is required.
  • Working knowledge of Windows environment (servers, networks, PCs, active directory) is required.
  • Experience performing risk-based security assessment reviews on email, websites, networks, IT applications is preferred.
  • Experience with vulnerability scanning tools is preferred.
  • Working knowledge of web architecture components (including but not limited to web server, HTML, JavaScript, SSL, DNS) is preferred.
  • Working knowledge of mobile application platform/components (iOS, Android, APIs) is preferred.
  • CISSP certification is preferred.

Excellent benefits include medical with standard PPO plan with deductibles as low as $1,000 and wellness credit up to $750; voluntary 401k plan currently matching $.80 per dollar up to 12%; voluntary dental and vision plans; free telemedicine services; basic life and short term disability coverage.

PI133643176