Clinical Lab Supervisor

PRIMARY PURPOSE:

Under limited direction, this position is responsible for coordinating the testing of biological specimens and reviewing test results and quality assessment data. This position is also responsible for providing skilled technical oversight in the laboratory. Works with other team members to ensure timely, quality test results.

DUTIES AND RESPONSIBILITIES:

Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.

Assures quality customer service to all customers.

Hires, supervises, trains, and evaluates performance of assigned personnel. Identifies and effectively resolves personnel issues.

Oversees and performs routine testing of biological samples. Ensures completion of reagent preparation, pre-qualification and quality assurance. Maintains accurate records and documentation. Ensures donor, patient and employee confidentiality. Reviews and ensures timely release of test results.

Conducts required competency observations and completes documentation. Takes appropriate corrective action as necessary. Provides routine and non-routine training to staff, as required, and ensures all training and/or re-training is documented.

Makes recommendations to revise policies and procedures, as appropriate.

Oversees the timely completion of survey and proficiency testing.

Ensures and performs preventive maintenance, quality assurance and calibrations on equipment. Identifies and repairs more complex equipment malfunctions, performs trouble shooting and notifies appropriate personnel if additional service is needed.

Ensures an adequate level of supplies and reagents are maintained.

Ensures the cleanliness of equipment and work areas. Ensures adherence to safety guidelines.

Investigates deviations in testing, quality control and preventative maintenance. Is responsible for corrective action and brings to the attention of appropriate personnel as necessary.

Coordinates and performs evaluations of reagents, equipment and new testing methods.

Participates on process improvement teams.

Monitors assigned budget.

Performs all other duties, at the discretion of management, as assigned.

REQUIREMENTS:

Knowledge/ Education

Bachelor’s degree required.

Must satisfy CLIA requirements for High Complexity Testing required.

Licenses/ Certifications

NOTE: Requirements vary based on the specific laboratory.

Immunohematology Reference Laboratory (IRL)

• Certification as a Medical Technologist or Specialist in Blood Banking (SBB) by a recognized certifying agency required.

Histocompatibility Laboratory (HLA)

• Certified Histocompatibility Specialist (CHS) required.

Cellular Therapy Laboratory (CTL)

• Valid driver’s license required.
• Meet and maintain company driver eligibility required.
• Certification as a Medical Technologist (MT), Certified Histocompatibility Technologist (CHT), Certified Histocompatibility Specialist (CHS), Blood Banking Technologist (BB) or Specialist in Blood Banking (SBB) by a recognized certifying agency preferred.

Experience

NOTE: Requirements vary based on the specific laboratory.

Immunohematology Reference Laboratory (IRL)

• Seven years clinical laboratory testing experience required. To include:
  • Two years supervisor experience required.
• Two years IRL experience preferred.

Histocompatibility Laboratory (HLA)

• Seven years clinical laboratory testing experience required. To include:
  • Two years supervisor experience required.
• Five years experience in HLA or molecular testing preferred.

Cellular Therapy Laboratory (CTL)

• Seven years clinical laboratory testing experience required. To include:

o Two years supervisor experience required.

• Two years of experience in component/Hematopoietic Progenitor Cell (HPC) production preferred.

Skills/Abilities

• Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
• Must be able to maintain confidentiality.
• Must have analytical, statistical, personal organization, and problem solving skills.
• Ability to work in a team environment and participate as an active member of management.
• Must have proficient computer skills.
• Ability to work effectively with all levels of staff and management to provide consistent high levels of customer service.
• Effective oral and written communication skills.
• Able to organize, prioritize, and execute a variable workload and multiple priorities.