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ConvergeHealth Patient Services – Consultant


This is a Full-time position in Pittsburgh, PA posted March 8, 2021.

nn nn nn nn nn nn nn nn nn nn nn ConvergeHealth Patient Services Consultant nn nn   nn nn ConvergeHEALTH is a part ofDeloitte Consultings Core Industry Solutions and supports data-driventransformation of healthcare by enabling healthcare and life sciencesorganizations to answer the hard questions what works, for whom, why, inwhat context, and at what cost?

nn nn   nn nn As a Digital Health ImplementationConsultant, you will be aligned ConvergeHEALTH.

You will work with the MyPathproduct suite, a Digital Health solution within the Platforms practice.

TheMyPath product suite, inclusive of the Connected Patient Hub, PatientConnect,and other ConvergeHEALTH platforms is designed to enable the rapid creation ofscalable digital health platforms focused on Clinical Trials, PatientEngagement, and Connected Medical Devices.

You will support the visioning,design, and implementation of Digital Health products built on the MyPathplatform in collaboration with clients and Deloitte Consulting teams bringing industryand implementation expertise. Internally, you will work with our product teams to identify highpriority use cases and features to help shape the product requirements androadmap.

nn nn   nn nn Work Youll Do: n n nn        Delivery support Support teams consistingof client and Deloitte resources (Product Owners, Designers, Developers,Architects) in the implementation of MyPath products nn nn        Client facilitation Support production of key patient services and healthcare use casesincluding defining personas, user journeys, and features at the direction ofproject managers and leadership nn nn        Executive communication Prepare deliverables and provideleadership support to present findings and recommendations to clients and/orfirm leadership nn         Client relationship development establishing relationships with key client endusers to help drive further adoption of the application throughout and at alllevels of their organization nn nn        Business Development Assist with conferencesand RFI/RFP responses by facilitating sales material collateral and providingproduct and implementation expertise n nn nn n The Team n n nn As part of the ConvergeHEALTHteam, you will work with Patient Services clients, the PatientConnect productteam, and the ConvergeHEALTH internal team.

Through your client-facing efforts,you will have the opportunity to work directly with client and implementationteam leadership to identify opportunities for digital health solutions, defineproject roadmaps, and provide your product and industry insights.

You will workclosely with the PatientConnect product team to liaise potential productenhancements based on your implementation observations and client feedback.

nn nn   nn nn   Qualifications: nn nn   nn nn        A BA/BS degree from a top institution in relevant focus areas nn nn        2-4 years experience in developing and deploying applications in theLife Sciences space nn nn        1-2 years experience as a Business Analyst or Functional IT resourcefor a pharmaceutical manufacturer patient services group or patient serviceshub provider nn nn        Experience with large scale PAP, Copay, and/or Adherence Programs for apharmaceutical manufacturer or patient services hub provider with clientprojects extending over months or years nn nn        Experience facilitating program discovery requirements gatheringworkshops nn nn        Experience with supporting internal and external stakeholders duringthe planning, management and delivery of technology projects nn nn