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HR Specialist

PDS Tech, Inc.

This is a Full-time position in Pittsburgh, PA posted March 9, 2021.

PDS Tech is seeking candidates for an HR Specialist position in Pittsburgh, PA Position Summary: The Solution Center HR Specialist is focused on providing effective and timely front-line customer service support for our employees, field Human Resources (HR) representatives and HR business partners.

This position will provide support for their questions, issues and problem resolution on center-supported services such as benefits, payroll, and HR policies & procedures.

The HR Specialist will also perform transactional activities related to all services offered from the service center.

Key Responsibilities: Assist employees and field HR representatives as the initial point of contact for benefits, payroll, and HR policy and procedure questions by answering employee calls and emails by providing immediate resolution or careful redirection to escalated support resourcesAnswer routine employee, field HR representatives and HR business partner inquiries relating to benefit plans, payroll, policies and proceduresCollaborate with other HR Solution Center subject matter experts and field HR reps to resolve employee issues in a thorough and timely mannerPerform back-office transactions for benefits, payroll and general HR data processing in support of HR functions, including running ad hoc and scheduled reports, data entry, data reconciliation, mailings, filing, sending correspondence, sorting and routing incoming mailAchieve stated performance measures and adhere to established customer service standards.

Perform special projects as assigned and managed by a supervisorEntry level position that will be directly supervised Minimum Requirements/Qualifications: Previous experience (1-2 years) in benefits, payroll or general human resourcesCustomer service experience is a plusExperience working in a call center or HR shared service center preferredAbility to interpret and communicate HR policies, procedures, and programsAbility to deliver excellent customer care via telephoneCritical thinking, problem solving, and judgment skillsService-oriented attitude and willingness to learnPosses good listening skills and patience to work with all types of employeesAbility to maintain a positive attitudeIndividual should have high energy with the ability to organize/prioritize workloadBilingual skills are a plus Non-Negotiable Hiring Criteria: BA/BS or equivalent work experience directly attributable to human resources, benefits or payrollExcellent interpersonal skills needed with the ability to communicate well in a diverse work environmentProficient with Microsoft Office Suite including Word, Outlook, Excel, and PowerPoint, experience using a HRIS data base and reporting applicationPDS Tech, Inc.

is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Founded in 1977, PDS Tech, Inc.

is one of the nation’s premier specialty staffing firms with 31 offices nationwide.

We offer a full range of benefits including: Health insurance Paid holidays Weekly payroll Immediate 401(k) eligibility Completion Bonuses Training Please note availability of benefits may vary by position PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few.

Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand.

To find out more about PDS, please visit www.pdstech.com $$$ PDS pays for referrals!

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