This job board retrieves part of its jobs from: California Jobs | Texas Jobs | New Jersey Jobs

Find jobs in Pittsburgh

To post a job, login or create an account |  Post a Job

  Pittsburgh Job Bank  

Bringing the best, highest paying job offers near you

previous arrow
next arrow
Slider

Senior Security Incident Report (SIR) Triage Analyst

PNC Bank

This is a Full-time position in Pittsburgh, PA posted March 10, 2021.

n n n n Job Profile n n nn nn n Position Overview n nn nnAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.

We are all united in delivering the best experience for our customers.

As a(n) Senior Security Incident Report (SIR) Triage Analyst within PNC’s Cyber organization, you will be based in any location PNC has a footprint.n nThis role is for an analyst who triages Security Incident Reports (SIR) filed by the organization.

SIRs are filed for fraud, elder exploitation, and many other incident types.

SIR Triage is a production environment, with time a volume of work to be completed daily and has requirements for timeliness and accuracy.

Internal quality assurance as well as regulatory impact are key elements in this role i.e.

accuracy of work in high production environment is key.

This role may include filing required verbal and written reports to agencies under Elder Exploitation state laws.

n Experience with a high production environment which includes timing/volume requirements and restrictions is a key skilln Multiple procedures/guideline reference materials required to be leveraged during course of SIR triage analysis.

Skill set should include a thorough ability to read/understand and analyze information provided in a SIR, ability to identify the correct procedural guide to use n Critical Skill : Time management skill set in a high production environment is a mustn Ability to make excellent decisions in a regulatory environment required skill setn Knowledge and use of PNC s mainframe (COR/CIF) system and/or Service Browser requiredn Good verbal and written communication skills required nn nn Job Description nn nn nn Reviews and investigates customer cases, reports, and work for potential and actual loss; minimizes fraud, AML and/or organizational risk.

Responsible for early detection of suspicious activity, control and prevention of losses.

Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities.

Recommends disposition.

Uses defined research procedures to identify and resolve issues.

Starts to identify trends.

Follows standards and practices to mitigate fraud, AML and other risk exposure and loss.

Shares best practices amongst the team and/or service partners.

Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate.

nn nn nnPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:nn Customer Focused
– Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk
– Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

nn nn nn nn n Competencies n nn nnAnti-money Laundering/Sanctions Policies and Procedures Knowledge of and ability to prevent or report money laundering and Sanctions-related activities in banking and financial services industry.

nn nnBusiness Ethics Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct; ability to demonstrate ethical behavior in diverse situations.

nn nnBusiness Process Improvement Knowledge of and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities.

nn nnDecision Making and Critical Thinking Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

nn nnEffective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

nn nnFraud Detection and Prevention Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.

nn nnInformation Capture Knowledge of the processes and the ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.

nn nnOperational Risk Knowledge of policies and processes for operational risk management; ability to use tools, data, and best practices to identify, assess, and manage operational risk exposures.

nn nnProblem Solving Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

nn nnStandard Operating Procedures Knowledge of and ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.

nn nn n Work Experience n nn nnRoles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.

Typically requires 3+ years experience.

In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

nn nn n Education n nn nnNo Degree nn nn nn nn nn Disability Accommodations Statement: nn nn